Requests Svarværk can understand
- ✓ Repairs and maintenance
- ✓ Rent, utilities and documents
- ✓ Move-in and move-out
- ✓ Viewings and access
← All industriesAI CUSTOMER SERVICE FOR
Real estate & property
Route tenant, buyer and maintenance requests to the right property and owner.
Start with your first inbox →
Data the answer can be grounded in
- ↗ Property and tenancy system
- ↗ Field service and work orders
- ↗ Unit data and approved house rules
- ↗ Calendar, access and supplier status
WORKFLOW
How Svarværk works in practice
Every request is matched with customer history, live system data, approved knowledge and industry policies.
- 01
Understand intent, language, risk and customer value
- 02
Retrieve only required live context from CRM, commerce or operations
- 03
Auto-answer, prepare a draft or escalate with a clear explanation
ILLUSTRATIVE WORKFLOW · NOT A CUSTOMER REFERENCE
A realistic workflow in practice
Illustrative case: A tenant reports no heating. Svarværk identifies the property and unit, checks known service issues, asks the approved clarifying questions and creates a prioritised task for the correct supplier.
PILOT MEASURE
Measure impact before increasing automation
Connect existing systems through OAuth, Shopify, API or signed webhooks.
- ↗ Median first-response time
- ↗ Resolved without reopening
- ↗ Edit and override rate
- ↗ Answers with an approved source
Give customers an answer — not a wait.
Start with one mailbox and expand to more companies, channels and markets.
Start a 14-day trial →